It’s always good when a company’s committed to their customers. There’s a noticeable difference in customer service and the quality of their services. When it comes to healthcare management companies, patient-commitment is the most important thing. In some cases, it could be life or death.That’s why it’s so sad that some of those companies care more about their profit margins. Even worse, the current healthcare environment is a complicated place. The healthcare system is too complex for the average person to navigate through all the policies and get the medical care they, or a loved one, deserve.Fortunately, InnovaCare Health is a company wanting to change the business. In their opinion, it’s not the patients or even the companies that necessarily need to change. It’s more about redefining healthcare management and making things easier for everyone. If the current system focuses more on patients, than everyone wins.
No one understands that better than Penelope Kokkinides. As of 2015, Penelope Kokkinides is the Chief Administrative Officer of InnovaCare, Inc. Unlike her co-workers, she’s worked for InnovaCare once before. Prior to leaving the first time, she served as COO. She decided to leave to pursue other opportunities.Upon her return, she immediately began applying her expertise to the InnovaCare mission. With over 20 years’ experience in the managed care industry, working with government programs, she’s best suited for creating new health models for the company. She does have extensive knowledge of clinical programs and health care processes.While working for other companies, she learned new sets of skills.
She also served in higher-ranking roles at those companies. While serving as Executive VP and Chief Operating Officer at another company, she oversaw strategic direction for their managed care division. At another, she played a significant role in developing and implementing several managed care models.In addition to Kokkinides, InnovaCare also has Richard Shinto serving as the company’s leader. Dr. Shinto has also worked over 20 years in the managed care industry, but his focus was more on the best clinical healthcare. Unlike Kokkinides, Dr. Shinto’s an actual physician.Dr. Shinto is a practicing internist and pulmonologist. He’s also an author of several published articles featuring subjects such as healthcare and clinical medicines. His greatest accomplishment was making InnovaCare the top managed care company in Puerto Rico.